Only genuine completed orders
A verified order/product review must be tied to the customer’s actual completed HBOI order. A public image, enquiry or quotation is not evidence of a purchase.
HBOI / MARKETPLACE
Reviews & Verified Purchase
Coming soon. No customer testimonial, review score or verified-purchase record is published.
Clear labels and moderation
Publish the real review context, relevant moderation policy and permissioned display fields. Do not turn a paid promotion, points activity or profile check into a customer review.
Privacy and fairness
Keep private contact, order evidence and complaint material outside the public review. Both customer and baker need a responsible review/correction process under approved rules.