One shared timeline
Order requested → Baker accepted → Payment confirmed → In preparation → Ready → Picked up / dispatched → Delivered → Completed. Each step must come from an authorised event in the real order record.
HBOI / MARKETPLACE
Orders & Milestones
Coming soon. The timeline below describes the intended process; it is not an actual order.
Active and historical orders
Customers should see their own active orders and history. Bakers should see orders for their own store, with agreed items, fulfilment, communication and payment status. No example order ID, date, total or delivery claim is published.
Changes need agreement
A revised design, price, date or delivery arrangement needs a recorded proposal and customer acceptance before any payment adjustment or fulfilment change.